Hello, at first I wanted to say that I really like the product itself, I keep getting back to Mana even after trying different brands with similar products.
My question is though why did the powder packaging (pouch) get so much WORSE.
The plastic material that you started to use recently is UNRECYCLABLE.
I believe that part of Mana’ s arguments is less waste etc. - so why on earth did you switch to combined plastic that is not possible to be recycled? Is there any explanation to this? For me, this is one of few reasons that are turning me away from the product no matter what the quality of the powder is. Why you cannot use fully recyclable (and ideally recycled) material, when you keep saying Mana is a mission for you? Is the price of the packaging the only thing the company cares about?
The quality of the package is very questionable. Since the pouch has been changed, I get prox. 3 pouches per box with badly sealed bottom, meaning that the bottom corners are a bit opened, the powder is everywhere in the box making all sticky and dirty and the powder itself is getting moist in the pouch which I believe is also shortening the shelf life of the product. Why such a bad quality?
The zipper on the package is also of poor quality and after several uses does not even close properly again.
Since I got the first box with these bad pouches during the covid19 lockdown period when you were commenting on high demand, I though that you maybe had to switch to alternative packaging provider and it is a temporary thing. After another order I can see that it is not.
Please, at least CHANGE the MATERIAL. A company like you should be attempting to be sustainable and be the leading example!